2018 Biometrics & Health Coaching

Wellness is a key component in our medical plan. This screening assesses your body mass index, blood pressure, cholesterol, and A1c blood sugar levels. Based on your results, you may be required to work with a health coach or participate in online LMS health coaching to set personal health goals. Health coaching gives you the tools to achieve or make progress toward your goals to improve your health, manage chronic conditions and more! The support health coaches provide is totally confidential and is provided at no cost to you. Employees and covered spouses who choose not to work with a health coach, do not make contact with their coach or do not complete biometrics testing, will be charged an additional $28.85 per week or $125 per month as a surcharge on top of your medical plan premium.

New Hires or New to the Plan as a result of a Qualifying Life Event

You and your covered spouse must complete a biometric screening within 60 days of your benefit effective date. Employees and covered spouses who did not complete biometrics screening will receive a surcharge of an additional $28.85 per week or $125 per month on top of the medical premium. See details on this page and on the right.

Health Coaching Required for Not Meeting Standards

Members not meeting the recommended biometric standards will be required to engage in health coaching via face-to-face, telephonic, virtual or online learning to avoid a wellness surcharge. Members must meet all biometric standards to be considered passing. Please review the numbers (above right).

Where to Go to Complete Your Biometrics

For your convenience, we are offering many ways for you and your spouse to complete your biometric screening.

Healthy Life Centers (Spouses)

Utilize the Healthy Life Centers if there is one located nearby. Schedule an appointment by calling 877-365-0051.

Bring to Your Appointment:  Medical ID Card and ID (ex. Driver's license). Note: You do not need to bring a Quest Physician Form to the HLC for biometric screenings.

Quest Patient Service Centers

Employees and spouses may also choose to visit a Quest Patient Service Center. Appointments are not required, but pre-registration is. You may register by logging on to Quest at my.questforhealth.com. You will need your employee ID number and the registration key—Mohawk2018. Spouses will need to use the employee ID number followed by an “S” (ex: 30124s) to log on and schedule an appointment. If both members are employees at Mohawk, the spouse should use the employee ID (plus “s”) belonging to the primary carrier of the medical plan. You can rescreen every 3 months with Quest. If you haven’t already registered on the Quest website, you must be registered before you can complete a screening. You may also call Quest at 877-304-7055.

Bring to Your Appointment:  ID (ex. Driver's license)

Personal physician

Employees and spouses may also choose to visit their personal physician. Biometrics data can be included as part of a routine annual physical. To complete your biometrics screening during a wellness visit with your doctor, you will need to register at my.questforhealth.com to be able to download the Quest Physician Results Form. The registration key is Mohawk2018. Complete the registration form as indicated. Spouse will need to register separately and use the employee ID number followed by an “S” (ex: 30124s). Once registered, you will need to select, “Get started,” and then, “Participate now.” The Physician Results Form is located in the bottom left section of the page. Here you can download and print a form pre-populated with your information. Take the form with you to your appointment for the physician office to complete.

For your test results to be counted, all fields on the form must be completed by both physician and member where indicated. Forms will be denied if incomplete. Completed forms should be faxed to Quest at the number on the form.  If faxing multiple pages, please send one page per transmission with no cover page.

New hires or employees and spouses new to the plan must complete a biometric screening within 60 days of their benefits effective date. This date will not pre-populate on the Quest Physician Results Form.

Other Options

If you live and/or work greater than 50 miles from a Healthy Life Center or a Quest Diagnostics Patient Service Center, you may request a Home Biometric kit be sent to you by calling Quest at 877-304-7055.

If you have a medical condition that indicates your provider accepts a biometric measure as passing which does not meet Mohawk standards, be sure to bring the Physician Affidavit/Waiver Form below with you to the appointment. Once the exemption form has been submitted, the member should follow up with Quest to ensure the form has been received and processed.

pdf button Biometric Physician Waiver/Affidavit Form

If you are currently working with your personal physician on a wellness plan, use the 2018 Physician Health Coaching Engagement Waiver form below to waive out of coaching. Your provider must complete the entire form, sign off on your health improvement plan and indicate the status of your plan and sign the form. The completed forms may be faxed or emailed to the Benefits Service Center. Once the exemption form has been submitted, the member should follow up with BSC to ensure the form has been received and processed.

pdf button Physician Health Coaching Engagement Waiver Form

How Do I Get My Results?
Approximately 5 – 7 days after completing your biometrics - results will be available at my.questforhealth.com.

Approximately 10 – 15 days after completing your biometrics, a letter with be mailed with the results.

Health Coaching

Making lifestyle adjustments is hard on your own, but it’s easier with support. At Mohawk, you don’t have to face your wellness journey alone. We make it easy for you to be healthy and live better so you can be your best at home and work. Good health and wellness is an essential part of our lives. We offer completely confidential health coaching as an enhancement to medical plan participants. Remember, making small changes makes a big difference over time.

How to Engage in Health Coaching

The Benefits Service Center Team will reach out to members required to engage in coaching. Members required to engage in coaching will receive various forms of communication including postcards, phone calls, emails and text messages. You may also contact the Benefits Service Center at 866-481-4922 if you are unsure if you or your spouse needs to engage.

The health coaches are here to guide and motivate members to make healthy lifestyle changes. They will work with you or your spouse to set a personal health goal, and they will give you the tools to achieve or make progress toward that goal. Health coaches build an essential foundation for self-management to help you to continue to use the right tools, behaviors, and resources in day-to-day life. And as always, the support health coaches provide is completely confidential and offered as an enhancement to the medical plan.

Employees and covered spouses who choose not to work with a health coach, do not make contact with their coach or do not complete biometrics testing will receive a surcharge of an additional $28.85 per week or $125 per month on top of the medical premium.

 

If you are currently working with your personal physician on a wellness plan, use the 2018 Physician Health Coaching Engagement Waiver form below to waive out of coaching. Your provider must complete the entire form, sign off on your health improvement plan and indicate the status of your plan and sign the form. The completed forms may be faxed or emailed to the Benefits Service Center. Once the exemption form has been submitted, the member should follow up with BSC to ensure the form has been received and processed.

pdf button Physician Health Coaching Engagement Waiver Form

 

How to Get a Wellness Surcharge Removed

You may receive a wellness surcharge for any of the following:

  • No biometrics screening for employee and/or spouse
  • No health coaching engagement for employee and/or spouse

So how do you get a wellness surcharge removed?

  • Complete a biometrics screening
  • Engage with a health coach or Healthy Life Center provider
  • Call the Healthy Life Team at 855-566-4295 to begin working towards a goal

Once the completed screening or coaching has been processed, the surcharges will be removed. The surcharge removal process may take up to 60 days.

Special Notice to Critical Illness Plan Policy Holders

Critical Illness policy members (employee/spouse) can receive $75 for a health screening. Reap the benefits by using your Biometric screening test results for your Critical Illness health screening! In order to receive your check in the mail, call Aflac toll free at 1-800-433-3036, and inform them you have taken the Fasting Blood Glucose test (which is one of your Biometrics numbers).

Questions/Concerns?

Contact the Benefits Service Center at 1-866-481-4922.

 

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