2022 Dal-Tile Canada Plans

 

  • Canada Plans
  • Manulife Medical / Vision / Pharmacy
  • Manulife Dental
  • RBC Basic Life & AD&D
  • RBC Disability
  • Manulife Employee Assistance Program (EAP)
  • Great West Life Registered Retirement Savings Plan (RRSP)
  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    Canada Plans

    Your group benefits are provided by Manulife, with the exception of the Retirement Savings Plan, which is administered by Great West Life.

    Your group benefits continue to be provided by Manulife. For a comprehensive overview of your medical and dental plans through Manulife, click the buttons above.

    Please see the benefit summary to the right to review your plan.

    Click here to view memo to employees.

    Enrolling or Making Changes?

    To make changes to current elections or would like to enroll, you may complete one of the forms – see below.  Return forms to Denise Garcia. 

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    If your are enrolling for the first time, please complete:

    If making changes to your current election  - adding dependent(s) to current plan:

    If making changes to your current election  - removing dependent(s) from current plan:

    If you want to increase or add Optional Life please complete:

    • Application and Evidence of Insurability (EOI) for Optional Life Insurance [ENG | FR]

    Rates

    DT Med Dent Rates 2021

    2019 Green Line

    Mohawk offers you a range of good benefits, let's talk about it!
    • Extended Health Care (Medical, Prescription Drugs and Dental)
    • Basic Life and AD & D
    • Dependent Life Insurance
    • Optional Life Insurance for Employees and Spouses
    • Short-term Disability
    • Long-term Disability
    • Employee Assistance Program
    • Registered Retirement Savings Plan (RRSP)
    How Do I Access My Benefits?

    There are two ways to access your benefits (View or print your Manulife ID card, find healthcare providers, submit online claims, review your coverage, check drug coverage, access forms and booklets and practical advice and information to help improve or maintain your health with Health eLinks) - 

    manulife web    Online at www.manulife.ca/planmemberSign in to My group benefits. Select Register now to get started. Fill in your information and Submit. You’ll need your plan contract and member certificate number on your benefits card.
         - OR - 
    manulife app   On the go with the Manulife App - available for Apple and Android - submit claims, use your benefits card, look up medication details with lower-cost options, find health care providers near you and more.

    Register for direct deposit of benefit reimbursements and electronic delivery of claims statements. These options speed processing and reimbursement. You must be registered for both services to have providers’ electronic submissions processed through Provider e-Claims.

    Your Manulife Policy/Contract number is 633399.

    Additional Information and Questions

    To enroll or make changes to your benefits, contact Denise Garcia by email - This email address is being protected from spambots. You need JavaScript enabled to view it.

    Manulife customer service support - 1-800-268-6195. Your Manulife Policy number is 633399.

    • English:  8am to 8pm Monday through Friday EST
    • French: 8am to 5pm Monday through Friday EST

    www.manulife.ca/planmember (Registration is required).

  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    Manulife Medical / Vision / Pharmacy

    Your group benefits continue to be provided by Manulife. Please see the benefit summary to the right to review your plan.    

    Extended Health Care Benefit

    This benefit has many components that extend your coverage to a wide variety of health care providers and services including drugs, vision, healthcare professionals (professional services), medical supplies and services, hospital, medical and non-medical travel emergencies, health resources, and counselling services. Under the broad category there may be coinsurances, deductibles, maximums and limitations that apply to specific components of the coverage.

    This plan will not automatically assume eligibility for all drugs, services and supplies. New drugs, existing drugs with new indications, services and supplies are reviewed by Manulife Financial using the due diligence process. Once this process has been completed, the decision will be made by Manulife Financial to include as a covered expense, include with prior authorization criteria, exclude or apply maximum limits.

    Please refer to the Benefits Booklet on the right for plan exclusions and other details.

    Benefit Details
    • You are eligible for Manulife Basic Extended Health Care Benefit after two months.
    • The Maximum is unlimited
    • There is no deductible
    • Co-insurance - 80% for Hospital Care, Professional Services, Vision, Medical Services & Supplies, Drugs
    Rates

    DT Med Rates 2021

    Additional Information and Questions

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Manulife customer service support - 1-800-268-6195. Your Manulife Policy number is 633399.

    • English:  8am to 8pm Monday through Friday EST
    • French: 8am to 5pm Monday through Friday EST

    www.manulife.ca/planmember (Registration is required).

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  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Save

    Save

    Save

    Save

    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    Manulife Dental

    As part of your benefit offerings through Manulife, we offer dental insurance for you and your family. Please note, you must enroll in medical insurance to enroll in dental insurance.

    Benefit Details
    • For plan information, please refer to the Summary located on the top right of this page.
    • If you apply for coverage for Dental insurance late, Late Dental Application insurance will be limited to $125 for each insured person for the first 12 months of coverage.
    • If you anticipate charges for any treatment to exceed $500, please submit a pre-treatment plan before receiving the service so you can understand what portion your plan may cover.

    Maximums

    • Level I services maximum - $1,500 per calendar year
    • Level II, Level III, Level IV combined maximum - $1,500 per calendar year
    • Level V maximum - $1,500 per lifetime
    Rates
    Screen Shot 2020 12 20 at 11.25.29 PM
    Additional Information and Questions

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Please refer to the Benefits Booklet on the right for plan exclusions and other details.

    Manulife customer service support - 1-800-268-6195. Your Manulife Policy number is 633399.

    • English:  8am to 8pm Monday through Friday EST
    • French: 8am to 5pm Monday through Friday EST

    www.manulife.ca/planmember (Registration is required).

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  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    RBC Insurance Basic Life & AD&D

    Employees are provided Basic Life & AD&D coverage and dependent life coverage after two months of employment at no cost. In the case of death, 100% of the benefit is payable to your beneficiary. AD&D Insurance pays benefits in the event of death or dismemberment due to an accident. For loss of life, paralysis, loss of limbs, sight, speech or hearing, you or your beneficiaries will receive an amount equal to or a portion of your full AD&D benefit, depending on the extent of the loss.

    Employee Basic Life and AD&D
    • You are eligible for RBC Basic Life & AD&D after two months.
    • The qualifying period for waiver of premium is 91 days.
    • Benefit amount is 1 times your annual earnings, to a maximum of $750,000
    • Non-evidence of insurability, benefit limit amount is $450,000
    Dependent Life
    • You are eligible for RBC Dependent Life after two months.
    • The benefit amount is $10,000 for your spouse and $5,000 for each dependant child.
    • Spouse and or children are eligible for this benefit regardless if they are enrolled in the Extended health or not.

    _________________________________________________________________________________________________________

    Optional Life Coverage

    You may also wish to consider supplementing this coverage by purchasing Optional Life.

    Coverage for You, Your Spouse and Child(ren)
    • You are eligible for RBC Optional Life insurance after two months.
    • Employee Optional Life - You may purchase coverage in increments of $10,000 to a maximum of $250,000
    • Spouse Optional Life - You may purchase coverage in increments of $5,000 to a maximum of $250,000
    • Dependent Child(ren) - You may purchase coverage in increments of $2,000 to a maximum of $10,000
    • All amounts are subject to Evidence of Insurability.
    • Rates are based on age, gender, smoking status and are medically underwritten.
    • Qualifying Period for Waiver of Premium - 91 days
    Rates

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    _______________________________________________________________________________________________________________________________________________________

    Enrolling in Optional Life

    Evidence of Insurability (EOI) requires completion only if you wish to participate in Optional Life for you and your spouse.

    Evidence of Insurability (EOI) Form 

    You may return your completed forms via email or you may do so by mail at the address below.

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Dal-Tile
    Attn: Denise Garcia
    7834 C.F. Hawn Freeway
    Dallas, Texas 75217

    _______________________________________________________________________________________________________________________________________________________
    Filing a Claim

    Your beneficiary or estate must submit a claim within 90 days of the date of death. He or she can obtain the necessary paperwork from your plan sponsor. Claims for Waiver of Premium must be submitted within 180 days of the end of the qualifying period.

    Additional Information and Questions

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Please refer to the Benefits Booklet on the right for plan exclusions and other details.

    RBC customer service support - 1-855-264-2174. Your RBC Policy number is RBC00002605.

    www.rbcinsurance.com (Registration is required).

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  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    RBC Insurance Disability

    Short-Term Disability

    Employees are provided Short-Term Disability coverage at no cost. This benefit provides income protection if you become unable to work due to non-work-related illness, accident and hospitalization, if your disability claim is approved.

    • You are eligible for Short-Term Disability after two months.
    • Disability benefits begin on the eighth day of the illness.
    • For accidents and hospitalization, there is no waiting period before benefits are payable.
    • The maximum benefit period is 17 weeks (119 days).
    • The benefit amount is 70% of your weekly earnings, to a maximum of $1,200. 
    ______________________________________________________
    Long-Term Disability

    Employees are also provided Long-term Disability (LTD) coverage at no cost. LTD provides you with partial income replacement due to non-work-related illness or injury, for an extended period of time in the event your disability lasts longer than 17 weeks (119 days).

    • You are eligible for Long-term Disability after two months.
    • There is a 17 weeks (119 days) waiting period before Long-term disability benefits are payable.
    • The maximum benefit period is to age 65.
    • The benefit amount is 70% of your monthly earnings, to a maximum of $9,000.
    • Evidence of Insurability is required for coverage of $8,200 and above.
    For Additional Information

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    For additional plan details, refer to the Group Life/Disability Benefits Booklet on the right or call RBC customer service at 1-855-264-2174. Your RBC Policy number is RBC00002605.

    www.rbcinsurance.com

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  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    Employee Assistance Program (EAP) through RBC Insurance

    Our full-service Employee Assistance Program (EAP)... offers support to help businesses and employees thrive. The program offers unlimited access to short-term counselling to help employees, and their eligible family members, cope with a broad range of issues from psychological problems to addictions, or family and marital concerns.

    Connect to better health and well-being – Immediate, free confidential help for any concern, 24 hours a day – 7 days a week. 

    Your EAP Helps you
    • Achieve Personal Well-Being
    • Get Legal Clarity
    • Research Child/Elder Care Resources
    • Tackle Addictions
    • Get Health Advice
    • Manage Relationships and Family
    • Get Financial Clarity
    • Address Workplace Challenges
    • Understand Nutrition

    For additional information see brochure.

    Get the support you need, the way you choose
    By telephone

    Call us anytime, 24 hours, 7 days a week, knowing it’s completely confidential. An expert will get to know your needs and direct you to the best and most appropriate resources.

    English: 1-877-630-6701 | French: 1-877-588-1299 | TTY/TDD: 1-877-371-9978


    By live webcam or in person

    Access face-to-face counselling by video or in person.


    By visiting our website or app

    Access articles, educational materials, toolkits, podcasts and so much more.

    Visit lifebalance.net or launch the LifeWorks application, enter your user ID and password:

    English Username rbceng
    English Password: rbceng
    French Username: rbcf
    French Password: rbcf

  • Canada Plan Documents

    pdf button Benefits Summary

    pdf button Manulife Benefits Booklet - English | French

    pdf button RBC Group Life & Disability Benefits
    Policy - English | French

    pdf button Policy Amendment Notice - Vaccines

    pdf button Plan Rates (2022) - Mohawk | Dal-Tile

    pdf button Plan Rates (2021) - Mohawk | Dal-Tile

    Click here for more documents.

     

    Save

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    Access Your Benefits

    View or print your Manulife ID card,
    find healthcare providers, submit
    online claims, review your coverage,
    check drug coverage, and much more!

    Access your benefits in 2 Ways -

    1. Online at www.manulife.ca/planmember
    - OR -
    2. Use the Manulife app (available for Apple
    and Android)

     

    Canada Life Registered Retirement Savings Plan (RRSP)

    Joining the Retirement Savings Plan, administered by Canada Life, is one of the best ways to:

    • Mohawk will match 50% of the first 6% of your wages that you contribute.
    • Benefit from Mohawk's matching contribution... which helps you accumulate money into your retirement account.
    • Save on your current income taxes...while you save for retirement.
    • Help build security for retirement...and have the potential to grow your money over time

    You are eligible to participate in the RRSP after 90 days of full time service. Company matched contributions will begin on the 1st day of the month coincident with or following one year of full time employment.

    Click here for "Your Retirement Guide" in English / French. If you would like a copy of the RRSP plan description please Click English / French. For additional Info about the RRSP/DPSP, click - English / French.

    Online Access Available
    You can preview the online services and information on GRS Access before you join your plan, by using this guest Access ID:

    Screen Shot 2022 01 20 at 4.35.42 PM


    Call 1-800-724-3402 if you prefer to manage your finances by phone, you’ll appreciate the ease and convenience of the toll-free Access Line. You can speak with a client service representative, Monday to Friday between 8 a.m. and 8 p.m., ET.

    Enrolling
    If you would like to enroll in the RRSP you will need to complete the Retirement Savings Plan enrollment form located at the back of the "Your Retirement Guide" Brochure and submit it to Denise Garcia by fax at 214-309-4440 or email: This email address is being protected from spambots. You need JavaScript enabled to view it..

    Investment Management Fees

    pdf button RRSP/DPSP Member Fee Schedule - English

    pdf button RRSP/DPSP Member Fee Schedule - French

    Have Questions?

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Contact Canada Life online or via phone.

    www.grsaccess.com | 1-800-724-3402

     

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Cigna
1-855-566-4295
Express Scripts
1-877-887-2879
Amwell
1-844-733-3627
Metlife
1-855-488-0520
TaxSaver Plan
1-800-328-4337
Fidelity
1-800-835-5087
One America
1-855-279-6375
HLC
1-877-365-0051
Hodges-Mace / Alight
1-877-308-9157