We’ve haven’t forgotten about you. We are diligently working through the biometric campaign health coaching process. As we have been reiterating, we are currently working to connect with members with the highest health needs. The Benefits Service Center or Healthy Life Team will outreach to all members with measures outside the target range and require coaching. If you have questions about this process, please call the BSC at 866-481-4922.
Everyone will have the opportunity to participate in health coaching before any surcharges are applied.