Benefits Updates and Alerts

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Contact the BSC at 866-481-4922
Monday-Thursday 8:00-6:00 ET / Friday 8:00-5:00 ET

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Leave of Absence Portal Here

 

2023 Dal-Tile Canada Plans

 

  • Canada Plans
  • Manulife Medical / Vision / Pharmacy
  • Manulife Dental
  • RBC Basic Life & AD&D
  • RBC Disability
  • Employee Assistance Program (EAP)
  • Great West Life Registered Retirement Savings Plan (RRSP)
  • Benefits as Separation
  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    Canada Plans

    Your group benefits are provided by Manulife, with the exception of the Retirement Savings Plan, which is administered by Great West Life.

    Your group benefits continue to be provided by Manulife. For a comprehensive overview of your medical and dental plans through Manulife, click the buttons above.

    Please see the benefit summary to the right to review your plan.

    Click here to view memo to employees.

    Enrolling or Making Changes?

    To make changes to current elections or would like to enroll, you may complete one of the forms – see below.  Return forms to Denise Garcia. 

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    If your are enrolling for the first time, please complete:

    If making changes to your current election  - adding dependent(s) to current plan:

    If making changes to your current election  - removing dependent(s) from current plan:

    If you want to increase or add Optional Life please complete:

    • Application and Evidence of Insurability (EOI) for Optional Life Insurance [ENG | FR]

    Rates

    2023 Daltile Canad health and dental

    2019 Green Line

    With Mohawk benefits, you're covered!

    • Extended Health Care (Medical, Prescription Drugs and Dental)
    • Basic Life and AD & D
    • Dependent Life Insurance
    • Optional Life Insurance for Employees and Spouses
    • Short-term Disability
    • Long-term Disability
    • Employee Assistance Program
    • Registered Retirement Savings Plan (RRSP)
  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    Manulife Medical / Vision / Pharmacy

    Please see the benefit summary to the right to review your plan.

    Extended Health Care Benefit

    This benefit has many components that extend your coverage to a wide variety of health care providers and services including drugs, vision, healthcare professionals (professional services), medical supplies and services, hospital, medical and non-medical travel emergencies, health resources, and counselling services. Under the broad category there may be coinsurances, deductibles, maximums and limitations that apply to specific components of the coverage.

    This plan will not automatically assume eligibility for all drugs, services and supplies. New drugs, existing drugs with new indications, services and supplies are reviewed by Manulife Financial using the due diligence process. Once this process has been completed, the decision will be made by Manulife Financial to include as a covered expense, include with prior authorization criteria, exclude or apply maximum limits.

    Please refer to the Benefits Booklet on the right for plan exclusions and other details.

    Benefit Details

    • You are eligible for Manulife Basic Extended Health Care Benefit after two months.
    • The Maximum is unlimited
    • There is no deductible
    • Co-insurance - 80% for Hospital Care, Professional Services, Vision, Medical Services & Supplies, Drugs

    Rates

    2022 Mohawk Medical

      

    How Do I Access My Benefits?

     

    There are two ways to access your benefits (View or print your Manulife ID card, find healthcare providers, submit online claims, review your coverage, check drug coverage, access forms and booklets and practical advice and information to help improve or maintain your health with Health eLinks) 

    manulife web

    Online at www.manulife.ca/planmemberSign in to My group benefits. Select Register now to get started. Fill in your information and Submit. You’ll need your plan contract and member certificate number on your benefits card.

    For complete directions on how to set up your account online with Manuallife click here. 

     - OR -
    manulife app

    On the go with the Manulife App - available for Apple and Android - submit claims, use your benefits card, look up medication details with lower-cost options, find health care providers near you and more.

    Register for direct deposit of benefit reimbursements and electronic delivery of claims statements. These options speed processing and reimbursement. You must be registered for both services to have providers’ electronic submissions processed through Provider e-Claims.

    For complete directions on how to set up your account on the Manualife app click here

     

    Your Manulife Policy/Contract number is 633399.

    Additional Information and Questions

    To enroll or make changes to your benefits, contact Denise Garcia by email - This email address is being protected from spambots. You need JavaScript enabled to view it.

    Manulife customer service support - 1-800-268-6195. Your Manulife Policy number is 633399.

    • English:  8am to 8pm Monday through Friday EST
    • French: 8am to 5pm Monday through Friday EST

    www.manulife.ca/planmember (Registration is required).

  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    Manulife Dental

    As part of your benefit offerings through Manulife, we offer dental insurance for you and your family. Dental plan rates will increase for 2021. Please note, you must enroll in medical insurance to enroll in dental insurance.

    Benefit Information

    • For plan information, please refer to the Summary located on the top right of this page.
    • If you apply for coverage for Dental insurance late, Late Dental Application insurance will be limited to $125 for each insured person for the first 12 months of coverage.
    • If you anticipate charges for any treatment to exceed $500, please submit a pre-treatment plan before receiving the service so you can understand what portion your plan may cover.

    Maximums

    • Level I services maximum - $1,500 per calendar year
    • Level II, Level III, Level IV combined maximum - $1,500 per calendar year
    • Level V maximum - $1,500 per lifetime

    Rates

    2022 Mohawk Dental

      

    How Do I Access My Benefits?

     

    There are two ways to access your benefits (View or print your Manulife ID card, find healthcare providers, submit online claims, review your coverage, check drug coverage, access forms and booklets and practical advice and information to help improve or maintain your health with Health eLinks) 

    manulife web

    Online at www.manulife.ca/planmemberSign in to My group benefits. Select Register now to get started. Fill in your information and Submit. You’ll need your plan contract and member certificate number on your benefits card.

    For complete directions on how to set up your account online with Manuallife click here

     - OR -
    manulife app

    On the go with the Manulife App - available for Apple and Android - submit claims, use your benefits card, look up medication details with lower-cost options, find health care providers near you and more.

    Register for direct deposit of benefit reimbursements and electronic delivery of claims statements. These options speed processing and reimbursement. You must be registered for both services to have providers’ electronic submissions processed through Provider e-Claims.

    For complete directions on how to set up your account on the Manualife app click here.click here.

     

    Your Manulife Policy/Contract number is 633399.

    Additional Information and Questions

    To enroll or make changes to your benefits, contact Denise Garcia by email - This email address is being protected from spambots. You need JavaScript enabled to view it.

    Manulife customer service support - 1-800-268-6195. Your Manulife Policy number is 633399.

    • English:  8am to 8pm Monday through Friday EST
    • French: 8am to 5pm Monday through Friday EST

    www.manulife.ca/planmember (Registration is required).

  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    RBC Insurance Basic Life & AD&D

    Employees are provided Basic Life & AD&D coverage and dependent life coverage after two months of employment at no cost. In the case of death, 100% of the benefit is payable to your beneficiary. AD&D Insurance pays benefits in the event of death or dismemberment due to an accident. For loss of life, paralysis, loss of limbs, sight, speech or hearing, you or your beneficiaries will receive an amount equal to or a portion of your full AD&D benefit, depending on the extent of the loss.

    Employee Basic Life and AD&D

    • You are eligible for RBC Basic Life & AD&D after two months.
    • The qualifying period for waiver of premium is 91 days.
    • Benefit amount is 1 times your annual earnings, to a maximum of $750,000
    • Non-evidence of insurability, benefit limit amount is $450,000

    Dependent Life

    • You are eligible for RBC Dependent Life after two months.
    • The benefit amount is $10,000 for your spouse and $5,000 for each dependant child.
    • Spouse and or children are eligible for this benefit regardless if they are enrolled in the Extended health or not.

    _________________________________________________________________________________________________________

    Optional Life Coverage

    You may also wish to consider supplementing this coverage by purchasing Optional Life.

    Coverage for You, Your Spouse and Child(ren)
    • You are eligible for RBC Optional Life insurance after two months.
    • Employee Optional Life - You may purchase coverage in increments of $10,000 to a maximum of $250,000
    • Spouse Optional Life - You may purchase coverage in increments of $5,000 to a maximum of $250,000
    • Dependent Child(ren) - You may purchase coverage in increments of $2,000 to a maximum of $10,000
    • All amounts are subject to Evidence of Insurability.
    • Rates are based on age, gender, smoking status and are medically underwritten.
    • Qualifying Period for Waiver of Premium - 91 days

    Rates

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    _______________________________________________________________________________________________________________________________________________________

    Enrolling in Optional Life

    Evidence of Insurability (EOI) requires completion only if you wish to participate in Optional Life for you and your spouse.

    Evidence of Insurability (EOI) Form 

    You may return your completed forms via email or you may do so by mail at the address below.

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Dal-Tile
    Attn: Denise Garcia
    7834 C.F. Hawn Freeway
    Dallas, Texas 75217

    _______________________________________________________________________________________________________________________________________________________

    Filing a Claim

    Your beneficiary or estate must submit a claim within 90 days of the date of death. He or she can obtain the necessary paperwork from your plan sponsor. Claims for Waiver of Premium must be submitted within 180 days of the end of the qualifying period.

    Additional Information and Questions

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Please refer to the Benefits Booklet on the right for plan exclusions and other details.

    RBC customer service support - 1-855-264-2174. Your RBC Policy number is RBC00002605.

    www.rbcinsurance.com (Registration is required).

     

  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    RBC Insurance Disability

    Short-Term Disability

    Employees are provided Short-Term Disability coverage at no cost. This benefit provides income protection if you become unable to work due to non-work-related illness, accident and hospitalization, if your disability claim is approved.

    • You are eligible for Short-Term Disability after two months.
    • Disability benefits begin on the eighth day of the illness.
    • For accidents and hospitalization, there is no waiting period before benefits are payable.
    • The maximum benefit period is 17 weeks (119 days).
    • The benefit amount is 70% of your weekly earnings, to a maximum of $1,200. 
    ______________________________________________________

    Long-Term Disability

    Employees are also provided Long-term Disability (LTD) coverage at no cost. LTD provides you with partial income replacement due to non-work-related illness or injury, for an extended period of time in the event your disability lasts longer than 17 weeks (119 days).

    • You are eligible for Long-term Disability after two months.
    • There is a 17 weeks (119 days) waiting period before Long-term disability benefits are payable.
    • The maximum benefit period is to age 65.
    • The benefit amount is 70% of your monthly earnings, to a maximum of $9,000.
    • Evidence of Insurability is required for coverage of $8,200 and above.

    For Additional Information

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Please refer to the Group Life/Disability Benefits Booklet on the right for plan exclusions and other details.

     RBC customer service support - 1-855-264-2174. Your RBC Policy number is RBC00002605.

    www.rbcinsurance.com

  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    Employee Assistance Program (EAP) through RBC Insurance

    Our full-service Employee Assistance Program (EAP)... offers support to help businesses and employees thrive. The program offers unlimited access to short-term counselling to help employees, and their eligible family members, cope with a broad range of issues from psychological problems to addictions, or family and marital concerns.

    Connect to better health and well-being – Immediate, free confidential help for any concern, 24 hours a day – 7 days a week. 

    Your EAP Helps you

    • Achieve Personal Well-Being
    • Get Legal Clarity
    • Research Child/Elder Care Resources
    • Tackle Addictions
    • Get Health Advice
    • Manage Relationships and Family
    • Get Financial Clarity
    • Address Workplace Challenges
    • Understand Nutrition

    For additional information see brochure. English l French

    Get the support you need, the way you choose

    By telephone

    Call us anytime, 24 hours, 7 days a week, knowing it’s completely confidential. An expert will get to know your needs and direct you to the best and most appropriate resources.

    English: 1-877-630-6701 | French: 1-877-588-1299 | TTY/TDD: 1-877-371-9978


    By live webcam or in person

    Access face-to-face counselling by video or in person.


    By visiting our website or app

    Access articles, educational materials, toolkits, podcasts and so much more.

    Visit lifebalance.net or launch the LifeWorks application, enter your user ID and password:

    English Username rbceng
    English Password: rbceng
    French Username: rbcf
    French Password: rbcf

  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    Canada Life Registered Retirement Savings Plan (RRSP)

    Joining the Retirement Savings Plan, administered by CanadaLife, is one of the best ways to save for retirement!

    You’ll need a source of income after you’re no longer working. To help you build a more secure future, the Company sponsors the Mohawk Canada Corp Registered Retirement Savings Plan.  Your future's bright because we offer a great plan. 

    • Benefit from Mohawk's matching contribution... which helps you accumulate money into your retirement account.
    • Mohawk will match 50% of the first 6% of your wages that you contribute.
    • A convenient, easy way to save for your future through payroll deduction.
    • Save on your current income taxes...while you save for retirement.
    • Help build security for retirement...and have the potential to grow your money over time

    Eligibility

    You are eligible to participate in the RRSP and receive the Company match on your contribution effective after three months of employment! You may join at any time after you become eligible.  Participation is voluntary.

    Click here for "Your Retirement Guide" in English / French. If you would like a copy of the RRSP plan description please Click English / French. For additional Info about the RRSP/DPSP, click - English / French.

    Enrolling

    If you would like to enroll in the RRSP you will need to complete the RRSP and DPSP enrollment forms located at the back of the "Your Retirement Guide" Brochure and submit it to Denise Garcia via email: This email address is being protected from spambots. You need JavaScript enabled to view it..

    Your investment options

    You make the investment decisions for all contributions to the plan. The investment choices available to you are described in detail in your investment and savings guide. You can change your investment direction for future contributions, or transfer amounts between funds at any time, by accessing your account online at www.grsaccess.com and using the online access information below, by calling Canada Life's Customer Care Centre at 1-800-724-3402.

    Policy Number: 65400

    Subgroup: 01 (Employees hired before January 1, 2009)

    Subgroup: 02 (Employees hired after January 1, 2009)


    In the event that you do not make an investment selection, your employer had chosen the Cadence Fund as the default. This investment, while likely suitable for medium and long-term investing, may or may not be appropriate for you and it is important that if you have not made an investment selection that you do so. 

    Limits on Contributions

    Please refer to plan documentation to ensure you are meeting the guidlines of the Income Tax Act (Canada).

    Your Money Goes with You

    100% of the money you put into your 401(k) account is yours to take if you leave Mohawk. After one year of participation in the plan, 100% of the funds contributed by Mohawk are also yours to take if you leave. In financial terms, this means you are 100% vested in your personal contributions immediately and 100% vested in Mohawk’s contributions after one year.

    Online Access Available
    You can preview the online services and information on GRS Access before you join your plan, by using this guest Access ID.

    Access ID       8805479

    Password       TXkv57Yc

    Expiry Date    January 13, 2024

    Call 1-800-724-3402 if you prefer to manage your finances by phone, you’ll appreciate the ease and convenience of the toll-free Access Line. You can speak with a client service representative, Monday to Friday between 8 a.m. and 8 p.m., ET.

    Investment Management Fees

    pdf button RRSP/DPSP Member Fee Schedule - English

    pdf button RRSP/DPSP Member Fee Schedule - French

    Have Questions?

    To enroll or make changes to your benefits, contact:

    • Denise Garcia--214-309-4057 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Contact Canada Life online or via phone.

    www.grsaccess.com | 1-800-724-3402

     

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  • Canada Plan Documents

    pdf buttonBenefits Summary

    pdf buttonBenefits Policy - English

    pdf button Benefits Booklet - English | French

    pdf button Dental Plan Amendment

    pdf button Plan Rates- 2023 -Mohawk | Dal-Tile

    pdf buttonPlan Rates- 2022 -Mohawk | Dal-Tile

     

     

    2023 Benefits at Separation

    You will have the option of continuing several of the benefits you were enrolled in prior to your separation.

    If you separate from the Company, it is your responsibility to review your options for converting certain benefits. 

    If you have additional questions after reviewing this information, please contact Denise Garcia at This email address is being protected from spambots. You need JavaScript enabled to view it. or 214-309-4057.

    *NOTE - You are required to contact the carrier directly, within a specified amount of time, to continue coverage.

    Your benefits will end at midnight on your last day of work or your termination date.  For a summary of the information on this page, see document, "Benefits at Separation".

    Separation Checklist

    + Review the "Benefits at Separation-Details" Information below and the link above
    + Contact Denise Garcia at This email address is being protected from spambots. You need JavaScript enabled to view it. or  214-309-4057 if you have any questions

    Benefits at Separation Details

    Manulife

    Your extended health care (including vision) and dental insurance coverage ends at midnight on your last day worked or termination date. You have the option to purchase an individual extended health care and dental insurance plan. Manulife offers four options throught the FollowMe Health plans. You must contact Manulife within 60 day of your last day worked or termination date. For more information, to request a brochure, get a quote, apply online or  print an application, visit www.coverme.com or call 1-877-COVERME (1-877-298-3763).

     

    RBC-Life Insurance

    Your group life insurance and AD&D coverage ends at midnight on your last day worked or termination date. You may covert your Group Life Insurance to an individual policy. You must apply in writing with the completed form(s) and the first premium within 31 days from your last day of employment or termination date. Spouse coverage may also be converted to an individual policy. The employee or the spouse may apple for the conversion. Contact Denise Garcia at This email address is being protected from spambots. You need JavaScript enabled to view it. to get the Life Conversion Form.  Remember, the completed form and payment needs to be mailed directly to RBC.  Contact RBC customer service support  at-1-855-264-2174 for any questions.. Your RBC Policy number is RBC00002605.

    Short-Term and Long-Term Disability Insurance

    Short-term and long-term disability insurance coverage ends at midnight on your last day worked or termination date and may not be continued. There is not an option to convert to an individual policy.

     

    Group Registered Savings Plan (Group RRSP)

    You will receive a packet in the mail at your home address from Canada Life with your transfer options.  For more information visist www.grsacess.com, or contact them at 1-800-724-3402.

     

    Deferred Profit Sharing Plan (DPSP)

    You will receive a packet in the mail at your home address from Canada Life with your transfer options.  For more information visist www.grsacess.com, or contact them at 1-800-724-3402.

     

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1-800-268-6195

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1-800-724-3402

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English: 1-877-630-6701
French: 1-877-588-1299